Frequently asked questions.

Clinic Membership

What is clinic membership?

Clinic membership provides you with exclusive access to our comprehensive range of services, including personalized medical care, priority scheduling, discounted services, and direct access to our physicians. It's designed for those seeking a proactive and integrated approach to their health and preparedness needs.

What are the benefits of becoming a member?

Members enjoy numerous benefits such as on-going, direct, personalized consultations with our physicians, access to member-only resources, special pricing on services and ERx Kits, and extended support. Membership ensures you have dedicated medical guidance and resources tailored to your unique lifestyle and adventures.

How do I become a member?

Becoming a member is simple. You can sign up directly through our website by visiting the "Sign Up" section, or speak with one of our team members during your initial consultation. Email info@invictusmensclinic.com with any questions or to schedule a consultation. Alternatively, select the “Book Now” button in the header to schedule a free consultation.

Is membership required to purchase an ERx Kit?

No, clinic membership is not required to purchase an ERx Kit. Our kits are available for individual purchase. However, members do receive exclusive pricing and often include extended or enhanced telemedicine access beyond the standard kit offering, making membership a valuable addition to your preparedness plan.

Free Initial Consultation

What is the initial consultation for?

The initial consultation is your opportunity to discuss your specific medical preparedness needs, adventure plans, or any health concerns with one of our specialists. It helps us understand your unique situation and recommend the most appropriate services or membership options tailored just for you.

Is the consultation truly free?

Yes, your initial consultation is completely free of charge and comes with no obligation. It's our way of ensuring you receive personalized advice and understand all your options before making any commitments.

What should I expect during my consultation?

During your consultation, you'll have a one-on-one virtual meeting with a physician. We'll discuss anything and everything to better understand you and your goals. We'll then explain how our membership can best support your safety and peace of mind.

How do I book my consultation?

You can easily book your free initial consultation through our website's "Book Now" or by emailing info@invictusmensclinic.com

Simply select a time that works best for you, and we'll send you a confirmation with details on how to connect.

ERx Kits

What is an ERx Kit?

An ERx Kit is a sophisticated, pre-assembled medical preparedness system designed to handle emergencies in remote or challenging environments. Unlike standard first-aid kits, ERx Kits are comprehensive, often include customized prescription medications, advanced equipment, and come with expert medical guidance and support.

What makes the ERx Kit different from a standard first-aid kit?

ERx Kits are distinguished by their inclusion of customized prescription medications (requiring physician consultation), advanced medical equipment for life-saving measures, a comprehensive field guide, detailed educational resources, and 1 year of direct access to board-certified emergency medicine physicians. They are specifically designed for true emergencies far from conventional medical facilities, offering a level of capability and professional support standard kits cannot match.

Are the medications in the ERx Kit customized?

Yes, a core feature of our advanced ERx Kits is the inclusion of customized prescription medicines. These are prescribed by a physician specifically for you or your team after an individual medical consultation, ensuring they align with your health profile and the unique demands of your intended remote operations.

Is the ERx Kit suitable for personal use or only for expeditions/offshore?

The ERx Kits are ideal for both personal use by adventurers, travelers, and remote workers, as well as for professional teams on expeditions on land or engaged in offshore operations. We offer different kit versions, such as the ERx Advanced Kit for general remote environments and the ERx Marine Kit specifically tailored for maritime and offshore settings.

How do I learn to use the kit contents?

Each ERx Kit comes with a comprehensive field guide for quick reference. Additionally, you receive access to detailed educational resources online, providing in-depth training on the proper use of all kit contents and advanced devices. We empower you with both the tools and the knowledge to act effectively.

What is the 1-year physician access?

The 1-year physician telemedicine access with ERx Kits provides you with direct, unlimited remote consultation with our board-certified emergency medicine physicians. This invaluable service allows you to connect with medical experts for guidance, diagnosis support, and treatment advice for a full year after your kit purchase.

Branded Gear

What kind of branded gear do you offer?

We offer a range of high-quality branded gear designed to complement your active and preparedness-focused lifestyle. This includes apparel, hats, bags, and other accessories featuring our distinct ERx branding, allowing you to show your commitment to the Invictus Life: Become Unconquerable.

Why should I purchase your branded gear?

Our branded gear signifies your dedication to living an Invictus Life and our mission to provide elite medical solutions. Beyond showcasing your desire to Become Unconquerable, our gear is selected for its durability and functionality, making it practical for various outdoor and professional settings.

How can I purchase branded gear?

You can browse and purchase our full line of gear directly from the "Shop" section of our website. We offer secure online ordering and shipping options.

Sure, here's the updated FAQ, including information about HSA/FSA funds and how patients can still use insurance for labs, diagnostics, and certain prescriptions.

Understanding Our Model & Insurance

Why doesn't your clinic accept traditional health insurance?

We've chosen not to work directly with insurance companies mainly to focus on your direct care experience. The traditional insurance model often involves:

  • High Administrative Costs: Processing insurance claims requires a large, dedicated administrative team for complex billing, pre-authorizations, denials, and appeals. This significantly increases a clinic's operating expenses.

  • Less Time with Your Doctor: Doctors and their teams often spend a lot of time on insurance paperwork and calls, which takes away from their time with patients.

  • Limits on Care: Insurance often dictates what services are covered and how they're reimbursed. This can sometimes affect treatment decisions, limiting a clinic's ability to offer the most personalized or innovative solutions that fall outside approved codes.

  • Delayed Payments: Clinics often wait weeks or even months for insurance payments, creating financial challenges that can impact staffing and service offerings.

By stepping outside this system, we cut down on these burdens. This allows us to invest more directly in higher-quality care, more personalized consultations, and more efficient service delivery for you.

How does not accepting insurance affect my costs?

While you won't use your insurance directly with us, our model offers greater transparency and can potentially lower your out-of-pocket costs for our specialized services, especially if you have a high deductible or limited coverage for niche preparedness. The money we save by not dealing with insurance is reflected in more direct pricing and value-added services through our memberships. You'll always know the exact cost of a service upfront, without surprise bills or denied claims.

Can I use my Health Savings Account (HSA) or Flexible Spending Account (FSA) for your services?

Yes! Our services and ERx Kits are generally considered eligible medical expenses. This means you can typically use your Health Savings Account (HSA) or Flexible Spending Account (FSA) funds to pay for our services and products. We recommend confirming eligibility with your specific HSA/FSA administrator, as policies can vary.

Can I still use my insurance for lab work, diagnostic testing, or certain prescriptions?

Absolutely. While we don't bill insurance for our direct clinic services, we can help facilitate other aspects of your care. For instance, if a physician consultation determines you need specific lab work or diagnostic testing (like an MRI or X-ray), we can provide you with the necessary orders. You can then take these orders to an in-network facility or pharmacy that does accept your insurance, allowing you to use your benefits for those services. We also ensure that any prescriptions we recommend can be filled at your preferred pharmacy using your standard insurance coverage.